{"id":6862,"date":"2025-04-24T15:11:44","date_gmt":"2025-04-24T13:11:44","guid":{"rendered":"http:\/\/46.4.84.82\/~museumsbanen\/?page_id=6862"},"modified":"2026-03-15T15:02:35","modified_gmt":"2026-03-15T14:02:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/museumsbanen.dk\/en\/kundeservice\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\"M9,
M9, Bandholm harbor.<\/figcaption><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Here you may find answers to some of the questions that are often asked...<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When do trains run on the Museum Line? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u00a0<\/p>

In 2026, the Museum Railway season will start with an Easter train in April and end with the Christmas trains in December.<\/p>

Running days for the summer season can be seen in \u201cRun schedule\u201d on the front page, and tickets can be purchased in the \u201dTicket sales\u201d item in the menu on the front page of the website.<\/p>

The calendar also states whether the train is run by steam or diesel locomotive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How much does the trip cost and how can I pay? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u00a0<\/p>

A trip from Maribo to Bandholm and return costs 120 kr for an adult and 60 kr for a child from 4-11 years old.<\/p>

Children aged 0-3 travel free. Two adults and 2-4 children can buy a family ticket for 310 kr.<\/p>

Single tickets cost 60 kr for adults and 30 kr for children (4-11 years old).<\/p>

If you want to be sure of getting on the train, Museumsbanen recommends that regular return tickets from Maribo to Bandholm be purchased on the website \u00a0www.museumsbanen.dk<\/a><\/p>

On the website it is possible to pay with Visa\/Dankort, Visa card and Master card.<\/p>

Other tickets (single tickets and tickets for departures from Bandholm) can be purchased at Bandholm Station or on the train. At the station, you can pay with cash, Mobilepay, Visa and MasterCard.<\/p>

On the train you can pay with cash.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you get a group discount? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, there is a 10 % discount for groups of over 10 adults and a 25 % discount for groups of over 25 adults.

If you are arranging an excursion for a larger group \u2013 more than 25 people \u2013 you can reserve seats on the trains shown in the calendar. This will allow the group to sit together.<\/p>

Reservations can be made by writing to the Museumsbanen traffic department at trafik@museumsbanen.dk.<\/p>

Groups of more than 25 adults must book a place at least 3 days in advance.

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Where do you buy a ticket for 1st class and how much does it cost? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Supplements for 1st class are purchased on the train and cost 20 kr.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Parking. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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There are good parking options both at the station in Maribo and in Bandholm.<\/span><\/p>

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How long does the trip from Maribo to Bandholm and back take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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A trip takes approximately 2 hours and includes a stop at Bandholm Station, where you can buy a refreshment and enjoy the authentic station environment from the 1920s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you take a dog on the train? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Furry friends are welcome as long as they do not cause a nuisance to other travelers. However, not in carriages with catering.

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Can you take a stroller or bicycle on the train? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Strollers are allowed in the train's luggage compartment free of charge. However, the child must be removed from the stroller during the journey.<\/span>
Light bicycles can be taken if there is space in the luggage compartment. It costs 30 DKK and payment is made on the train.\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can the train be used by disabled people? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Disabled people can be taken on board, provided that their own helpers can lift the disabled person and their aids onto and off the train. However, please note that the doors in the historic carriages are narrow and cannot be passed by a wheelchair.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where are the toilets? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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On most departures there is a toilet available on the train.<\/p>

There are two toilets at Bandholm station, one of which is a disabled toilet.<\/p>

There is a baby changing area in the disabled toilet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How far is it to Maribo from my summer house? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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From Marielyst it is 38 km to Maribo, which is 42 km from Gedesby, 25 km from Kramnitze <\/span>and from R\u00f8dbyhavn it is 19 km.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you buy tickets for the Jazz Train on the Museumsbanen website? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, tickets can be purchased at Vin Huset in Maribo and on Ticketmaster from December 1st.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you buy anything at the station in Bandholm? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You can buy coffee, ice cream and a selection of souvenirs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a museum or exhibition associated with the Museumsbanen? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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At the station in Bandholm, the last stationmaster's living room has been set up as a permanent exhibition. <\/span>with the original furniture, donated to the Museum Railway by the stationmaster's descendants. <\/span><\/p>

In addition, various exhibitions are occasionally arranged at the station, in the warehouse and in the trolley shed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can you use companion cards on the Museumsbanen? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, companion tickets are not valid on the Museumsbanen. A regular ticket must be purchased.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is it true that children under 4 years old ride the Museumsbanen for free? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, that's right. Children under 4 years old travel free on regular trains.<\/p>

In connection with special events, other things may occur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I buy tickets for an event that is marked as "sold out"? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, you can't.<\/p>

When an event is marked in red and the text sold out in Nem Mylsted, ticket sales are over. Even if the deadline for registration has not passed.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I have not received the tickets I purchased. <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you experience that the tickets you purchased on the website have not been sent to you, please contact us.<\/p>

This could be due to something as simple as a typo in an email address.<\/p>

When we hear from you, we can resend the tickets to you.<\/p>

Thank you in advance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

M9, Bandholm havn. Her kan du m\u00e5ske finde svar p\u00e5 nogle af de sp\u00f8rgsm\u00e5l, der ofte bliver stillet…… Hvorn\u00e5r k\u00f8rer der tog p\u00e5 Museumsbanen? \u00a0 I 2026 starter Museumsbanens s\u00e6sonen […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7081,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6862","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Museumsbanen Maribo-Bandholm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/museumsbanen.dk\/en\/kundeservice\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Museumsbanen Maribo-Bandholm\" \/>\n<meta property=\"og:description\" content=\"M9, Bandholm havn. 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